What we'll do for you.
From understanding your goals to settlement and beyond, here is how we’ll work together.
Welcome to The Loan Lady
"Loans for Living"
Michelle Hudson AKA The Loan Lady brings a fresh approach to personal and business lending. She has achieved great success in a male-dominated industry with more than 20 years experience in the banking and finance sector including roles as a Bank Manager. 20 years ago, after working in one of the big banks for many years, Michelle used her energy and drive to start The Loan Lady Pty Ltd and become a Mortgage Broker. It was a natural progression and is her passion. Michelle has married and raised a family, understands the ups and downs of life and is ready to listen to your story to work out how she can help you with your next finance application.
Our Core Values
At The Loan Lady Pty Ltd we believe that a successful mortgage experience is built on a foundation of trust and commitment. Our core values guide everything we do:
Honesty and Integrity: We believe in transparent communication and ethical practices. You can count on us to provide truthful information and advice throughout the entire process.
Reliability: We understand the importance of being there for our clients when they need us. You can trust us to be responsive and dependable, ensuring that your mortgage journey is smooth and stress-free.
Customer-Focused: Our clients are at the heart of everything we do. We listen to your needs, tailor our services to meet your goals, and strive to exceed your expectations. If you need hand-holding, we’re good at that. With The Loan Lady Pty Ltd you can feel confident knowing that we put our clients first, every step of the way.
Our Brand Promises
At The Loan Lady Pty Ltd, we are committed to providing an outstanding mortgage experience. Our brand promises reflect our commitment to our clients:
Personalised Service: We promise to take the time to understand your unique financial situation and goals, providing tailored solutions that fit your needs.
Expert Guidance: With extensive industry knowledge, we promise to guide you through every step of the mortgage process with clarity and confidence.
Transparent Communication: We promise to keep you informed at every stage, ensuring you have all the information you need to make educated decisions.
Timely Support: We promise to be responsive and available to answer your questions and support you through your mortgage journey.
Commitment to Excellence: We promise to always do our best for you, upholding the highest standards of professionalism and integrity in everything we do.
With The Loan Lady Pty Ltd, you can trust that we will prioritise your needs and work tirelessly to ensure a smooth and successful mortgage experience and focus on your best interests.
Some reasons to choose The Loan Lady
- We help you find the loans that aren’t always advertised by the lenders.
- We save you precious time, money and stress whether this is your first loan or your third. We are dedicated to giving you professional service.
- We are committed to giving you an ongoing service after the loan is in place.
- We are available to assist you throughout Australia whether you are borrowing for Residential, Investment or Business purposes.
Testimonials
“Before I met Michelle I was skeptical about using a Mortgage Broker and thought that there is nothing I can’t do myself so why bother. Boy was I mistaken!”
“Michelle ensured that we had transparency throughout the entire process of purchasing an investment property. She liaised with builders, conveyancing people and even the bank to ensure our busy schedules were not interrupted. She kept us informed at every stage and that meant no surprises which helped make the entire experience hassle free.” - Vince.
“We found your service clear, helpful and efficient and made what is a daunting process trouble free.” - Martin and Catherine.
If you’re an Australian living and working overseas, we specialise in assisting with home and investment loan applications. We have already assisted many of our clients buy their dream home or investment property.
Mr and Mrs H currently living and working in Singapore wrote – “Michelle’s assistance to us during this time of purchasing our home made the daunting task so much smoother, hassle free and friendly. Michelle went the extra mile as we had a few complicated things to sort out. She was never fazed with the extra work we requested of her. Her efficiency and accuracy in dealing with financial bodies leave us no choice but to recommend her to anyone who needs their keys without losing sleep!”
“As a single income earner with 7 dependents, and with circumstances beyond our control, the banks and mortgage brokers said it was impossible for us to get a home loan. On the other hand, Michelle worked really hard to get us into the buying market. She is not only creative in her thinking but determined, experienced and highly professional. As a result, we were able to purchase our first home and we’re thrilled with it. Thanks Michelle for your dedication and persistence!" - Greg & Amanda
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Understand your goals
We’ll take the time to understand your unique situation and goals.
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Provide you with some options
We’ll do thorough research, provide you with a few loan options and help guide you through your decision.
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Get it sorted for you
Once you’ve selected your preferred loan we’ll do the legwork to get it lodged, approved and settled.
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Help you save
We’ll stay in touch to make sure that you still have the right loan as your situation changes (and try to save you money along the way!).
What makes us different?
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Your own personal, non-bank affiliated loan expert |
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Free for you1 |
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We work in your best interests (we’re not owned by a bank) |
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Fast turnaround times2 |
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Access to over 60+ banks and lenders in one place3 |
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Ongoing support and guidance once your loan has settled4 |
Meet your team of local brokers.
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